How To Clear Samsung Cloud Trash

Newsome Fornoth · Monday, November 22, 2021

Hey y'all....I have a note 5 and when I delete a pitcure of course it goes to the trash folder. I then try to delete them from the trash but they will not do it. It says they will be deleted in 15 days. I want em gone now. Can someone please help 😊 Thanks

05-15-2017 05:37 PM
🙋How do you try to delete them from there?

05-15-2017 06:04 PM
In gallery I hit the delete icon. The pictures go into the trash folder. I go to trash (still in gallery) and hit the delete icon again but they will not delete. It says they will delete in 15 days. I don't undetstand why! I really want em gone asap. Thanks

05-17-2017 09:03 AM
Originally Posted by ChristyLB

In gallery I hit the delete icon. The pictures go into the trash folder. I go to trash (still in gallery) and hit the delete icon again but they will not delete. It says they will delete in 15 days. I don't undetstand why! I really want em gone asap. Thanks

In my VZ N5
I don't see "trash" folder in Pic.gallery nor any where ..

When I delelte , it's gone ...?

05-17-2017 12:31 PM
I hit the three dots in the top right then hit settings and the trash button is under cloud sync.

05-18-2017 09:03 PM
I don't see it on my Gallery either. Are you using the stock Gallery from Samsung?

If you're using something different, I suspect that you'll be able to empty the trash from whatever cloud storage that you use. You may have to do it from a browser. If that's the case, you may find a setting that will allow you to bypass the trash folder.

05-20-2017 02:28 PM
Stock Gallery app. From the main page, hit the 3 dots, upper right corner, click on settings. You'll see trash. Inside the trash setting are copies of every photo deleted in the past 15 days. Photos may be retrieved. After 15 days, they vanish.
At least this is in the at&t version.

05-20-2017 10:36 PM
Hmm. Not there on Verizon.

05-20-2017 11:10 PM
Originally Posted by underway99

Hmm. Not there on Verizon.

Hmm. None of these? Interesting.

Attached Thumbnails

05-21-2017 12:15 AM
Nope. I see that you're using Samsung's Cloud Sync. I don't. I wonder if that's the difference?

05-21-2017 12:11 PM
That's exactly what mine says so I can't delete them.... Just have to wait til they delete themselves? Thanks...I do have at&t ��

05-26-2017 07:28 AM
Originally Posted by underway99

Nope. I see that you're using Samsung's Cloud Sync. I don't. I wonder if that's the difference?

Yup... for people who use Samsung Cloud ..
Other than that we won't see any setting in Gallery folder .. !

05-26-2017 12:33 PM
Originally Posted by Brad Bilger

Hmm. None of these? Interesting.

I have that.
On T-Mobile. Never looked before, but they won't delete either. Just have to wait, I guess.

05-29-2017 10:12 PM
Y'all it's been well over 15 days for some of these pictures and they have yet to delete themselves! So guess they will be on my phone forever or til they do some kind of update or whatever �� Thanks for everybody's help though

06-12-2017 08:10 AM
Ok I hope this helps .. because I been trying everything for the pass month .. & I finally got it ... restore what you don't want permanently deleted .. ok here it goes.. hope u have something to write with ... no? Ok I'll wait .................................................. lol jk ... settings/cloud & accounts/Samsung cloud/manage cloud storage/gallery (sync)/remove from Samsung cloud ... this should take care of that problem .. it did for me .. hope it works for u too

08-02-2017 09:36 PM
Had the same issue, thank you so much it worked.

12-01-2017 02:37 AM
mine just keeps saying "processing" whether I'm deleting or restoring..

03-04-2018 05:09 AM